Legacy Learning & Skills Academy
Target Audience: HR Director, Continuous Improvement Lead
Core Value: Institutional Knowledge & Succession Planning
The Problem: "Tribal Knowledge"
Critical operational knowledge often lives in the heads of veterans. When they leave, production suffers. Training is often ad-hoc "shadowing," propagating bad habits and creating single points of failure.
The Solution: A Digital Corporate University
I architected the Legacy Learning & Skills Academy, an LMS built into the operating system. It standardized "The Company Way" via Structured Pathways and objective Skill Certifications.
The Commercial ROI
Elimination of Single Points of Failure: Visualized and corrected reliance on single operators for critical machines.
Standardization: Reduced quality variability by enforcing documented best practices.
Performance Clarity: Replaced subjective reviews with objective, data-driven advancement roadmaps.
Technical Architecture
Curriculum Architecture: Engineered relational "Pathways" combining read-only SOP modules with interactive skills.
Dual-Verification Logic: Implemented a polymorphic status check where skills require a Manager's Digital Signature (OJT validation), distinguishing consumption from competence.
Strategic Skills Matrix: Aggregated individual data into a fleet-wide matrix to identify skill gaps and expiring certifications proactively.