Last Mile & Proof of Delivery (PoD)
Target Audience: Logistics Director, Supply Chain Manager
Core Value: Chain of Custody & Liability Protection
The Problem: The "Black Hole" of Liability
Once a truck leaves, accountability vanishes. "He Said, She Said" damage claims cost money, and lost paper delivery tickets delay invoicing.
The Solution: Irrefutable Chain of Custody
I architected the Last Mile & PoD Engine, replacing paper manifests with a mobile "Scan-to-Deliver" workflow. It enforces Load Verification, Photo-Verified Drop-Off, and Digital Sign-Off, creating an Irrefutable Chain of Custody.
The Commercial ROI
Liability Protection: Saved thousands in false damage claims via timestamped photographic evidence.
Accelerated Billing: Triggered "Final Invoice" workflow immediately upon delivery completion, reducing DSO.
Customer Trust: Differentiated brand with professional, transparent digital delivery reports.
Technical Architecture
Load Verification: Required physical scans of every item to transition state to truckLoaded.
Photo-Verified Drop-Off: Implemented conditional logic blocking delivery status updates without a geo-tagged photo.
Conditional Signature: Disabled the digital signature pad until 100% of manifest items were scanned.