Performance Management Engine
Target Audience: Chief Operating Officer (COO), VP of HR, Chief Financial Officer (CFO)
Core Value: Objective Accountability & Reduced Legal Exposure
The Problem: The "Subjectivity Tax"
HR disputes, high attrition, and general employee conflict stemmed from subjective and poorly documented performance reviews, leading to legal risk and decreased accountability among the workforce.
The Solution: Data-Verified Executive Accountability
I architected the Metric-Driven Review Pipeline, which systematically pulls objective performance data directly from core BOS modules to enforce data-verified accountability and create an immutable audit trail.
The Commercial ROI
P&L Hook: Mitigated high legal risk and costs associated with terminations by providing objective, verifiable performance documentation.
Primary Metric: Drove Accountability and improved employee engagement viaobjective, verified operational metrics.
Value Proposition: Created an objective, Metric-Driven Review Pipeline that eliminated subjectivity from evaluation and disciplinary actions.
Technical Architecture
Logic: Enforced a Metric-Driven Review Pipeline utilizing non-disputable data (uptime, quality scores, throughput) as the foundation for reviews.
Integrity: Required archiving all supervisor notes, reviews, and disciplinary actions within an immutable database structure for legal audit readiness.
Enforcement: Systematically pulled non-disputable metrics directly from core BOS modules (e.g., Production Pulse, Quality Engine), blocking arbitrary metric inputs.